- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
Shipping & Delivery
We ship your order as soon as possible. However for certain locations security and credit checks apply. Also note, certain products has technologies that can not be shipped to certain countries. We also reserve the right to decline your order when necessary. Also please note that your order may originate from a different country- an example will be South East Asia.
Privacy & Security
We respect your privacy and security. We do not share customer information with any third party. The e-commerce Portal is fully secure for business transaction.
Returns & Replacements
If for any reason you are not happy with the product, or the product is dead on arrival (DOA), Please contact us regarding returning methods. We generally create RMA( Return Merchandise Authorization) procedure for the returning equipment. Under no condition you may return the equipment, without RMA number. Please note that returning product must have all the components and original packaging. Package shipped without original packaging material will be returned to sender.
Replacement of equipment that is critical for your business may email delays. Please realize that you are responsible for contingency planning on your part.
You can order product using Paypal, credit card or purchasing order. We generally verify all order for security reason. You can also place order manually using Bank Transfer, Money Order and Western Union.
In case of product update and or replacement of the product with another model, we generally contact you using en email to resolve the product.
Please note, a photo ID is required to receive the product from courier.
Payment, Pricing & Promotions
All orders need prepayment. Promotions are applied at the point of order. Prices are subject to change hourly. We reserve the right to change the price as and when necessary.
You can view your order by logging into system. You may email us in case of any difficulty. We update your order status every day.
Updating Account Information
We can log into your account to update the details.